Refund Policy

The Back To The Sticks event will take place rain or shine, except in cases of a major storm, natural disaster, or other unsafe conditions that make it impossible to safely hold the event.  In such circumstances, participants will be notified promptly of cancellation or rescheduling options.  ​

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ALL SALES ARE FINAL.  Before buying Tickets, carefully review your event and ticket selection, and only order Tickets if you are certain you want them. 

If your event is eligible for refunds due to major storm, natural disaster, or other unsafe conditions and funds have been received from the Event Organizer, here’s what will happen:

·      We will issue a refund of the Ticket price you paid.  

·      We will not refund merchandise purchases or any other amounts.

·      We reserve the right to retain fees for the services we provide, including processing, service, order, delivery, handling, and standard shipping fees.

·       If the Event Organizer offers you a choice of either a refund or a credit, you cannot get a partial refund; whatever selection you make (i.e., refund or credit) will apply to your entire order and cannot be split between refund and credit.

·       The refund will be processed to the original method of payment used at the time of purchase. We cannot issue a refund to a different credit or debit card. 

·      The timing of your refund will vary depending, for example, on when we receive funds, and whether we have your up-to-date payment information on file.

·      Requests for a refund or credit are final and cannot be changed once initiated.

You agree that you won’t try to circumvent any of our refund policies. This means that you agree not to seek a refund from us when we are prohibited from providing one, and not to seek a “chargeback” from any credit card or payment company you used to purchase Tickets.